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Business Spotlight

McNichols Company

Updated November 19, 2020

Proclamation presented June 28, 2018 to McNichols Company at Cerritos City Council Chambers.

McNichols Company started when the sole survivor of a Boeing B-17 Flying Fortress was shot down during World War II, and Robert L. “Bob” McNichols pledged to lead his life and business according to Christian principles. McNichols believed in the highest level of service, dedication to his employees and an appreciation for the customers he had the privilege to serve.

Following his discovery by a farmer, McNichols was sent to prisoner-of-war camp Stalag Luft I, where he remained until his liberation on May 1, 1945. Seven years to the day after his release from Stalag Luft I, McNichols and his wife Phyllis founded McNichols Company.

When McNichols started the business in 1952, he focused on selling products with “holes,” such as perforated and expanded metal. This focus led to the motto “The Hole Story®,” which symbolizes the company’s philosophy as well as its products. McNichols trademarked “The Hole Story®” and advertised it in the 1975 McNichols® Master Catalog. This began the tradition of “hole” references such as “Hole Products” and “The Hole Team.”

McNichols Company is a supplier of choice for perforated and expanded metals, wire mesh and designer metals, as well as a full line of metal and fiberglass grating and flooring products. Each McNichols Company location is outfitted with a vast product selection and a variety of metal processing and fabrication equipment to quickly fulfill customers’ requests.

After the unexpected loss of McNichols in 1981, his son Gene took the reins of the company. Gene carried on his father’s legacy by growing the business. In 1990, Gene introduced the “Service, Quality and Performance” mission. The words embody the spirit of the organization, including its emphasis on customer service, high standards for quality (demonstrated by an ISO 9001:2015 certification) and dedication to performance. The McNichols Company has grown from a small family business into a national corporation with 19 locations across the country. The essence and spirit of the founder remain ever-present. McNichols’ faith gave him the courage to build McNichols Company on a Christian foundation.

As McNichols Company continues to grow beyond its 66th year in business, the third generation of the McNichols family—as well as every member of The Hole Team—act as stewards of the McNichols legacy. They provide “hole” products through superior service, quality, and performance, and that’s “The Hole Story®!”

The McNichols Company Los Angeles Metals Service Center (Cerritos facility) opened its doors in 1990. Customers find the location, 20 miles southwest of downtown Los Angeles and less than a mile from Interstate 5 in Cerritos, both convenient and efficient for their needs.

McNichols Company is located at 14108 Arbor Place in Cerritos. The phone number is (877) 219-8166. The hours of operation are Monday through Friday, 7:30 a.m. to 5:30 p.m.


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